3rd ANNIVERSARY

FAQ

  • How quickly will my order ship out?

Our processing time is usually 3-4 business days from the time you place your order. Please allow 7-18 business days within the US. International orders are shipped via EMS and can vary in delivery times depending on the location. EMS International shipping is available to select countries. All shipping options will be shown at checkout. 

 

  • How can I track my shipment? 

Once we have shipped out your order you will receive a shipment confirmation email including a USPS tracking number. Click the tracking number to link to the order's shipment status. USPS can take a few hours from the point of scanning in the package for it to update online.

 

  • Do you ship internationally?

Yes! If there doesn't happen to be a shipping option to your country at check out please let us know by filling out a contact form and we will update that for you right away. 

 

  • How much is shipping to my country?

Our shipping costs depend on the country and weight of the items in your order. Once you've placed your desired items in your cart and proceed to check out, you will be able to get a shipping cost estimate to your location, prior to purchasing. 

 

  • What is your exchange/return policy?

We want you to be 100% satisfied with your 180Nodes! Please see our full returns & refund policy here. If you receive it and would prefer to exchange it for something else, your little isn't digging it, or if you just changed your mind about it please contact us at s and we'll do our best to make it right.

 

  • Is it non-toxic?

Yes! Safety is our main priority. Our product is 100% high-quality food-grade silicone, completely non-toxic. It is BPA, PVC, phthalate, latex, lead, and cadmium free.

   

  • Do you wholesale?

Yes, we do! If you have any questions regarding wholesale please email us at: Support@180nodes.com.

 

  • Where is your product made?

Our product is designed with love in Washington state, U.S.A and made responsibly in China.